Privacy Notice


Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. 

Customs authorities require the value of the gift item to be stated directly on the package.

Information Collection and Use

DentalCADCAM OHG collects information from our customers at several different points on our website: 
     •      Registration
In order to use some functions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name, email address, etc.). 
     •      Ordering
We request information from customers on our order forms. Here, a customer must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used specifically for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. 
     •      Cookies
Cookies are bits of information stored on your computer that enable us to customize your shopping experience and identify you when you return. Cookies can be disabled, but please keep in mind that if you do so, your browsing experience may be limited.  This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above
     •      Log Files
We use IP addresses to analyze trends, administer the site, and track user movement only within our website. IP addresses are not linked to personally identifiable information. 
     •      Communications
DentalCADCAM OHG may also retain the content of the communications that are sent to our customer service representatives.

The information collected by DentalCADCAM OHG is used to, among other things, aggregate statistical information, facilitate system administration, improve the content of the website, fill orders, and also to respond to user requests for information and to otherwise render service.

DentalCADCAM OHG  may also use the information collected to notify site users of changes to the website, to notify visitors of new products, special promotional offers, or for other legitimate business purposes.

DentalCADCAM OHG collects information from our customers at several different points on our website but does not collect data regarding incomes, religion or similar.

If you do not wish to receive e-mails from us, please contact us

You can check the information that we hold about you by sending a request by e-mail:[email protected] or per letter:

Werderstr. 9
68165 Mannheim

Any inaccurate Data will be deleted or corrected promptly.


The contract’s text will be stored. You may store the general terms and conditions of business and readily look up them. For safety reasons your order’s data are not available via internet. We keep these data in confidence according to our privacy policy.

Legal Disclaimer

We make every reasonable effort to protect site user privacy as described. Nevertheless, we may be required by law to disclose personally identifiable information about a site user without his or her consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant. We may also use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property. 

Transmission of Information

DentalCADCAM OHG transmits personally identifiable and non-personally identifiable information about you when you receive e-mail, or electronic documents. Our transmission of this information is necessary to render service. DentalCADCAM OHG may use third parties to deliver some features and functions of service. These third parties are not permitted to use your personally identifiable information except for the purpose of providing their services.

The information which will be sent to third parties in order to deliver some features and functions of service will include customers:

  • Title, First Name, Last Name
  • Postal Address
  • Telephone Number (if available and necessary)
  • Fax Number (if available and necessary)
  • E-mail address (if available and necessary)